Refund - Dashboard Actions

You can perform various actions on refunds from the Razorpay Dashboard.

Issue Refunds🔗

You can issue refunds for captured payments only. Know more about issuing refunds.

View Refunds🔗

After issuing a refund for a payment, you can check its status Refunds tab.

Watch this video to see how you can view details of a refund.

To view a refund:

Log into the Razorpay Dashboard.
Click Transactions → Refunds.
Click a Refund Id to view details of the refund.

View Settlement Details of Refund🔗

Watch this video to see how you can view settlement details of a refund.

To view a detailed break-down of a settlement made to your account:

Log into the Razorpay Dashboard.
Click Transactions → Refunds.
Click the Refund Id for which you want to view the settlement details.
In the Refund Details view, you can view the settlement details.
Click on the settlement_id to view a detailed breakdown.

Set Default Refund Speed🔗

You can configure the speed at which all the refunds should be processed for your customers. Know more about setting refund speed.

Subscribe to Webhook events available for refunds to get notifications.

To subscribe to Webhook events:

Log into the Razorpay Dashboard.
Navigate to Settings > Webhooks to subscribe to any of the following events:

The table below lists the webhook events available for refunds.

Webhook Event	Description
`refund.created`	Triggered when a refund is created.
`refund.processed`	Triggered when the refund is successfully processed.
`refund.failed`	Triggered when we are not able to process a refund.
`refund.speed_changed`	Triggered when the processing speed changes from `instant` to `normal` and the requested speed was set to `optimum`. This is applicable for Instant Refunds only.

Know more about Webhooks and check the sample payloads.

Reports🔗

Detailed insights can be gained using reports and real-time data on the dashboard. These reports can then be used for accounting and recon purposes. Know more about reports.