Initiate Refunds🔗

Follow these steps:

1. Log into the Shopify Dashboard.

2. Navigate to Orders and select the order you want to refund.

3. Click Refund.

   

4. Enter the amount to be refunded. You can initiate:

   • Full Refund: Enter the full order amount.
   • Partial Refund: Enter an amount less than the full amount.

5. Enter a reason for the refund.

6. Click Refund.

   

Refund a Discounted Payment🔗

If the customer has selected an offer during checkout, ensure you refund only the discounted cost (Actual Cost minus Discount Amount) of the product/service.

The Order displays the refund details: